F&Q

1.Q:Are you a factory or trading company?

A: We are a factory and we have more than 15 years manufacturing experience

2.Q:Where is your factory located? How can I visit there?

A: Our factory is located in Ningbo City, China.You can fly to Ningbo/Shanghai airport directly.

All our clients, from home or abroad, are warmly welcome to visit us!

3.Q:How can I get some samples?

A: Magnets belong to customized products, if the magnets are very special, we need spend 15-25 days for new samples prodiction . As we can make more than 3000MT per year ,so we have thousands of different magnets in stock, for saving your time and cost, we would like supply free samples according to your request.

4.Q:How does your factory do regarding quality control?

A: Quality is our life, we always attach great importance to the quality controlling from the very beginning to the very end . We have QC department and strict management system such as ISO9001,TS16949 , CE, ROSH.

5.Q: How about the leading time ?

A: In generally, its 10-15 days. If some special magnets, it will be about 20-25 days

6. Q: How about the packing and delivery ?

A: Neodymium Magnet comes with anti-magnetism packaging for 32*25*22cm/carton, 0.02cbm/carton, net weight 20kg/carton, gross weight 25kg/carton

1) by air/ express (with magnetism- shield package)

2) by sea (box carton with plastic sack or Composite board box), also can according to you

7. Q:How about the service?

A:Our team is passionate about magnets. It comes through with every customer we help, every problem we solve and every product we supply. Our experienced and friendly customer care team will always provide you with no-obligation technical advice and support every step of the way. If you would prefer some face-to-face advice, warmly welcome you visit our company at any time.